Ruth Jenkins: Switching Sector- HE to NHS

The evening saw a very interesting talk from our speaker, Ruth Jenkins- who moved from the University of Reading Library to the healthcare sector. Based at Prospect Park Hospital in a mental health library, she works in a small team, providing information and library services to NHS staff. Ruth very kindly gave permission to make these photos available, so that those reading this report can gain some context of the library she is based in.

Interior of Library

Ruth stated that the NHS healthcare librarians were all extremely supportive, and she recommended anyone in a similar career move to subscribe to relevant mailing lists, as this has been very useful to her.

Ruth spoke about how many of the staff who utilise the service are often not in the hospital, but our in the community, so much of her work is remote. The Library provides current awareness bulletins of new research, in over 70 topics including bibliotherapy, therapy for eating disorders and also electro-convulsive therapy.

Much of her work focuses on assisting with literature searches, processing Inter-Library loan requests and in staff training. One thing she has had to do is become much more aware of the importance of planning her search, as the research evidence is often a key part of diagnosis and treatment, as can be seen from the diagram below:

The role of the Library in combination with patient assessment and clinical expertise

Ruth often conducts and assists with literature searches- not a task for the squeamish! Her previous role at University of Reading Library involved liaison with the Education and History departments, which was a full time fixed term post for 3 years- after some time in the role, she saw the vacancy at Prospect Park and thought she’d give it a go. Ruth recommends that those considering switching sector ensure that they identify their transferable skills during their application, and that they do their research prior to interview. She made sure that she had a few questions to ask the interviewers too, so they could see that she had thought about her application.

Ruth found the organisational culture to be the biggest difference between the university library and the NHS. At the University she was seen more as a teacher, whereas there are very sharply defined roles in the NHS. However, at Prospect, she is more likely to be directly incorporated into groups and work closely alongside healthcare professionals. The library is smaller at Prospect, so she gets more variety in her work, and the spread is different. Ruth does more 1-2-1 sessions, whereas at the University, she was more likely to see groups. She is invited to meetings more at the NHS. Due to the fact that many staff work in the community, much of her work at Prospect is done online via the Internet. This does however, mirror the spread of online learning in the higher education sector. Another important difference was that there was less autonomy in the NHS than in the University library.

Ruth identified several similarities between the two roles that she has worked in, which sided her successful transition. These were the need for good information skills, the need to develop user search skills, being embedded into a team or department and the different levels of experience that users have with research.

Ruth’s top tips for those considering a sectoral switch:

• 1- Identify your transferable skills
• 2- Read up on the subject you wish to support, and be aware of the library/information issues
• 3- Go for it! You won’t get the role if you don’t apply!

Exterior of Prospect Park Hospital

Personally, as someone that has only ever worked in one sector, I found the session very informative and also reassuring that should I need to change sectors, that this would be potentially possible. I think we sometimes forget as a profession that we have many skills that are of huge value across sectors and even across professional boundaries. Many of those I spoke to that evening felt invigorated and inspired to consider career moves that they might previously have shied from. Food for thought.

CILIP Presentation by Julia Hordle of TFPL

Our AGM event saw Julia Hordle of TFPL give an interesting insight into recruitment in the information profession. Even those of us that have participated in the recruitment process recently, from one perspective or another, learnt a thing or two. It has been kindly reported for the blog by one of our committee members:

Julia began by introducing the audience to her own varied career and how varied roles can be in the information sector. Although there are few generic proscribed roles for a librarian, there are common skill sets, for example: Communication, methodology, organisational skills, an enquiring mind.

Librarians have hard skills (cataloguing, literature searching etc) and soft skills (which can make you more competitive in the job market (problem solving, preparation and approach to discussions and meetings, developing empathy (active listening, keeping in touch, showing interest, consistency), an analytical mind, ability to inform/influence stakeholders etc. To identify these Julia suggested reviewing your own value to your peers, taking lessons & feedback from appraisal, using your wider network (other non-library peers) and considering what recipients value in your work. Look at your competencies & examples, think about evidence of communication excellence.

We then moved onto CVs and reviewed the many roles a CV can have, from obtaining a job, identifying your skills gap, promoting your role to management, career mapping and many more (see list below). Find and harness your USP (unique selling proposition), use your CV for this, even if you have no immediate plans to leave your current role.

Purpose of a CV:

• Obtain an interview
• Gain promotion
• Professional biography
• Assessment tool (for HR & self)
• Record of achievement
• Measure of progression
• Self analysis
• Matching requirements
• Compliance (company record)
• To show desirable/essential requirements
• Meets organisational requirements
• Value matching
• Where personal meets professional

Your CV has the value of being a reminder and a representation of you. It is a way to find opportunities both within and external to your organisation, a way to differentiate yourself from other candidates, showing where you bring value and acting as a showcase of your talent

CV Tips

• Develop a CV profile
• Use case study examples
• Select referees that reflect/support your assertions about achievement
• Try mind mapping to avoid over-simplification
• AVOID function, dwell on your achievement
• Include keywords for your CV that will ensure you are “found” for jobs you are targeting
• Use a framework for self-assessment
• Plan themes e.g. outputs, results, functional domain, contextual knowledge (industry or sector), methods & frameworks-research & analysis, IL retrieval analysis, technology, sources and tools, leadership, strategy. 
• Advancement-personal development
• Learning
• Partnering arrangements and working
• Find a balance between the personal and the professional
• ALWAYS tailor your CV to the application.

It’s worth considering when you submit your CV for a new job whether  it is targeted to an automated recipient i.e. online form or to HR department for an initial shortlisting. You need to identify essential requirements and make sure you answer these.  The applicant needs to be self analytical, aware and purposeful.  Applicants should overcome self consciousness and tackle an application with direction, a sense of adventure and good planning (time, resources, focus).  Remember that covering letters are often stored separately and may not be viewed by the assessors. Prepare for & “harness” interviews, noting that interviews are often EVIDENCE based these days

Determining your market value

Finding the appropriate value of your role can be a challenge. Look for precedence in the information sector or business sector. Review how pertinent are your skills, performance & contextual knowledge to the role. Supply & demand will also have an impact, but remember it is the price of the role rather than the person

We finished with a look at the extensive range of job titles and roles that encompass jobs in the information sector – always something to remember when doing an online  job search. It was a thought provoking session and we would like to thank Julia sharing her expertise.